PRIVACY POLICY

1. Data Controller
Your personal data is processed by DreamSpace, in connection with inquiries about our services submitted through our website. We are committed to protecting your privacy and handling your data responsibly.

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2. Personal Data We Collect
We may collect the following personal data from you:

• Full name

• Email address

• Phone number

• Any additional information provided in the inquiry form or correspondence

We do not collect special categories of personal data (such as health information, religion, or political opinions), nor do we knowingly provide services to children under 18.

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3. Purpose of Processing
Your personal data is used for the following purposes:

• Responding to your inquiries promptly and accurately

• Providing information about DreamSpace services

• Facilitating communication related to potential projects

• Improving our website and service offerings

We do not use your data for marketing purposes without your explicit consent.

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4. Legal Basis for Processing
We process your personal data based on:

• Your consent (for inquiries submitted through our forms)

• Legitimate interests (to maintain communication and respond to requests efficiently)

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5. Data Retention
We retain your personal data only for as long as necessary:

• Data from inquiry forms will be kept for up to 1 year if no contract is concluded

• If a contract is signed, data will be retained in accordance with legal requirements and accounting standards

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6. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes.
We may share your data with trusted service providers who assist us in operating our website or responding to inquiries (e.g., IT services, email providers). These providers are required to handle your data confidentially and securely.
We may also disclose data if required by law or to protect our legal rights.

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7. Your Rights
Under GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion of your data

• Restrict processing of your data

• Object to processing

• Withdraw consent at any time

• Submit a complaint to the competent supervisory authority

To exercise any of these rights, please contact us at: office@dreamspace.bg

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8. Security of Data
We take appropriate technical and organizational measures to ensure that your personal data is stored securely and protected against unauthorized access, alteration, disclosure, or destruction.

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9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website, and the date of the latest update will be indicated. Please review it periodically to stay informed of how we protect your data.

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